Expert in Logical Consulting
I specialize in logical problem-solving, critical thinking strategies, and consulting on complex logic-based issues. With a strong background in customer service, fraud investigation, and training, I bring a practical, people-focused approach to solving real-world problems.
I hold a Bachelor of Arts in Philosophy with a minor in Sociology from the University of Nevada, Las Vegas, as well as an Associate’s Degree in Computer Science. My academic background supports my analytical thinking, structured reasoning, and ability to break down complex concepts into clear, actionable solutions.
Professionally, I have extensive experience in the insurance and financial sectors, most recently serving as a Customer Service Representative at Anthem. I have also worked as a Fraud Investigator at Credit One Bank, where I analyzed detailed case data to identify and resolve fraudulent activity.
Throughout my career, I have been recognized for strong communication skills, the ability to resolve complex customer issues, and a talent for training and mentoring others. I thrive in fast-paced environments and am highly skilled in research, documentation, and decision-making.
Additional strengths include proficiency with modern technology and AI tools, fluency in French, and a passion for writing and creative projects.
Email: Laura@LauraMattice.com